How to create new requests (SAP GUI)
- Mian Siew
Steps
If the 'Rev-Trac – Add a workbench transport to a request' dialog box is currently displayed, select the Create a new Rev-Trac request and generate transport radio button. The 'Create request details' screen is displayed.
Otherwise, type transaction /n/rsc/rt and then press Enter. The Rev-Trac Console screen is displayed.
Click the Create request button. The 'Create request details' screen is displayed.
Complete some or all of the following standard Rev-Trac request fields. You can click the Help icon or press F1 to display more information on the field.
Field | Description |
Title | Type the title of the request. This title will appear on many Rev-Trac screens and reports, and by default will be included in the texts of transports created under Rev-Trac control and associated with this request. |
Project | Type or select from the pull-down list the Rev-Trac project within which request will be managed. The project you choose may help determine this request's approval process and migration path. Note: There is no connection between a Rev-Trac project and a project defined in the SAP Project System (PS) module. |
Request type | Type or select from the pull-down list a Rev-Trac request type. The request type you choose may also help determine this request's approval process and migration path. |
Team | Type or select from the pull-down list a Rev-Trac team that is commissioning the work. Position holders within this team may be responsible for approving certain stages of the work. |
Module | Type or select from the pull-down list the main SAP module to be affected by the work. Notes:
|
Project release | Type or select from the pull-down list the release within the Rev-Trac Project. Rev-Trac project releases are maintained via transaction code /RSC/CF40 and relate to SAP changes released in subprojects or clusters, which may be known as phases, rollouts or waves. |
Owner | Type or select from the pull-down list the SAP ID of the person responsible for overseeing the work. The request owner may be responsible for giving some approvals and deleting the request. The requests belonging to the owner will appear in the Owner tab on the Rev-Trac Console. |
Programmer | Type or select from the pull-down list the SAP ID of the person responsible for doing programming work for the change. The programmer may be responsible for giving some approvals. The requests belonging to the programmer will appear in the Programmer tab on the Rev-Trac Console. |
Customizer | Type or select from the pull-down list the SAP ID of the person responsible for doing customizing work for the change. The customizer may be responsible for giving some approvals. Note: The Customizer field is only available in a specific version of request details screen. If you require this field, please consult your Rev-Trac administrator. |
Actor | Type or select from the pull-down list the SAP ID of the person who is responsible to act on the request. The Actor will receive a workflow message whenever this request is saved, and has to act on the request. The requests belonging to the actor will appear in the Actor tab on the Rev-Trac Console. |
User status | This is a supplementary status flag not updated by Rev-Trac and does not affect any Rev-Trac behaviour. Type or select from the pull-down list. Note: Values are maintained via transaction code /RSC/CF40. |
Class | The request class determines whether fewer or more approvals (or different approvals) are required for this request than otherwise would be. Type or select from the pull-down list a Rev-Trac request class. |
Priority | Type a priority defined by your organisation. The field is only used for reporting purposes only. For example, you may use the decimal point system to prioritise one request from another i.e. a request with Priority of 3.2 is seen as less important than a request with Priority of 3.1.1. |
Test date | Type the date when changes associated with a Rev-Trac request are expected to be in the Test (or QA) system. |
Production date | Type the date when changes associated with a Rev-Trac request are expected to be in the Production system. |
Estimated | Type an estimate of the total number of days required to perform all the work associated with the request. |
Taken | Type the number of days so far taken to perform the work. |
Remaining | Type an estimate of the number of days currently required to complete outstanding aspects of the work. |
Keywords | Type a search term to be used to search for this request via Rev-Trac Workbench selection screen in SAP GUI. |
SAP Release | Type the release of SAP that work will be done in. It may be relevant to alter the default if, for example, you are planning a system upgrade in the near future. |
4. If you are required to complete custom Rev-Trac request fields on top of the standard fields above, you may need to perform one of the following steps:
a. If the custom fields are added as tabs in the request detail screen, select the tabs and complete the relevant fields.
b. If the custom fields are not added as tabs in the request detail screen, go to menu path Request > Custom fields. At the 'Custom fields' dialog, complete the relevant fields required and then select Continue.
5. If necessary, you may want to proceed to add the following items to the request:
a. Add as references OSS note, a Help Desk record, online resources and other objects.
Special approvers (deprecated from Rev-Trac 8 SPS01)
b. Nominate a special approver, for example, a tester with special expertise who you want to review and approve this request at a later time.
c. Add as attachments specifications, SAP Notes or reviews that contain useful information for others working on the request.
a. Enter any brief note you want others working on this request to see. Please see the details below on the new feature in Rev-Trac 8 SPS01.
b. Rev-Trac automatically appends your name and the current date and time to each log entry.
c. Log entries cannot subsequently be changed or deleted after the request is saved.
6. Select Save to save the request. The new Rev-Trac request number will be displayed in the Request field on the Rev-Trac Console screen.
7. If the 'Transport linking' dialog box is displayed, do one of the following below:
To save the request without adding a transport or further transport, click the No button. The Rev-Trac Console screen is displayed. The number of the saved request is displayed in the Request field.
To add a new or existing transport to the request, click the Yes button and follow the instructions in the How to add new or existing transports to a request page.