Jira Service Management

{"xsrfToken":"0571ea18-e564-4644-ace2-c4fefcd1d6e7_6825ff35b9cf8beaf776a5030fe748516daeabe8_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/bbcc4df3-dd5d-4795-a400-795cbc1ec9e8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NTUyNzYzNS1jM2IzLTRmM2UtODAxZC01YzBmNjc4MjM2OTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJiY2M0ZGYzLWRkNWQtNDc5NS1hNDAwLTc5NWNiYzFlYzllOCI6WyJyZWFkIl19LCJleHAiOjE2Nzk4OTg0MDcsIm5iZiI6MTY3OTg5NzgwN30.FModeM_sbY484ir-AnU052ZonaN2sbPepXklpcNmlZg&client=65527635-c3b3-4f3e-801d-5c0f67823691&mode=fit","logoId":"bbcc4df3-dd5d-4795-a400-795cbc1ec9e8","isLogoAvailable":true,"helpCenterTitle":"Welcome to Rev-Trac Help Center","sharedPortalName":"RSC","userInitialAnnouncementHeader":"Announcements","userInitialAnnouncementMessageWiki":"<ul class=\"alternate\" type=\"square\">\n <li>Rev-Trac 8.3.2 ABAP and Webcore is available for upgrade. Note: Please do not update Rev-Trac ABAP and Webcore to 8.3.2 if you are using xPack and xPack based integrations (e.g. OOPS+, ServiceNow integration) as this update affects xPack components. Please raise a support case for further information before you proceed to update. <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/2382069761\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Release Notes</a> <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/830374076\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Update Instructions</a></li>\n</ul>\n<ul class=\"alternate\" type=\"square\">\n <li><a href=\"https://www.rev-trac.com/itsm-connector/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">ITSM Connector for SAP applications</a> Revelation Software Concepts has added a new tool to its line-up of products that help deliver rapid, low-risk SAP change. We are reselling incident management solution ITSM Connector for SAP applications from STA Consulting to help accelerate incident resolution times and maintain Production system uptime.</li>\n</ul>\n<ul class=\"alternate\" type=\"square\">\n <li>Impact of Log4j remote code execution vulnerability <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/2304901121\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Log4j Vulnerability</a></li>\n</ul>\n<ul class=\"alternate\" type=\"square\">\n <li>New generation RHEL 8-based Web Core VM is now available for download. <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/24379399\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Software Downloads</a> <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/2195357748\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Release notes</a> <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/2124218375\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Migrating from CentOS 6 to RHEL 8</a> <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/2124185615\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Migrating from CentOS 8 to RHEL 8</a></li>\n</ul>\nLinks <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/kb/view/24576003\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Documentation</a> <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/kb/view/24379399\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Software Downloads</a> <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/kb/view/24412169\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to get support</a> <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/kb/view/100958214\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Release notes</a> <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/kb/view/199655425\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Tech Talks</a>","translations":{"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to Rev-Trac Help Center","sharedPortalName":"RSC","announcementHeader":"Announcements","announcementMessage":"- Rev-Trac 8.3.2 ABAP and Webcore is available for upgrade.\nNote: Please do not update Rev-Trac ABAP and Webcore to 8.3.2 if you are using xPack and xPack based integrations (e.g. OOPS+, ServiceNow integration) as this update affects xPack components. Please raise a support case for further information before you proceed to update.\n[Release Notes|https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/2382069761]\n[Update Instructions|https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/830374076]\n\n- [ITSM Connector for SAP applications|https://www.rev-trac.com/itsm-connector/] \nRevelation Software Concepts has added a new tool to its line-up of products that help deliver rapid, low-risk SAP change. We are reselling incident management solution ITSM Connector for SAP applications from STA Consulting to help accelerate incident resolution times and maintain Production system uptime.\n\n- Impact of Log4j remote code execution vulnerability\n[Log4j Vulnerability|https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/2304901121]\n\n- New generation RHEL 8-based Web Core VM is now available for download. \n[Software Downloads|https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/24379399]\n[Release notes|https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/2195357748]\n[Migrating from CentOS 6 to RHEL 8|https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/2124218375]\n[Migrating from CentOS 8 to RHEL 8|https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/2124185615]\n\n*Links*\n[Documentation|https://rev-trac.atlassian.net/servicedesk/customer/kb/view/24576003]\n[Software Downloads|https://rev-trac.atlassian.net/servicedesk/customer/kb/view/24379399]\n[How to get support|https://rev-trac.atlassian.net/servicedesk/customer/kb/view/24412169]\n[Release notes|https://rev-trac.atlassian.net/servicedesk/customer/kb/view/100958214]\n[Tech Talks|https://rev-trac.atlassian.net/servicedesk/customer/kb/view/199655425]\n\n","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#86a0c2","helpCenterTitleColor":"#3c3b3b","useDefaultBanner":false,"isBannerAvailable":false},"forgotPassword":{"resetUrl":"/servicedesk/customer/user/forgotpassword"},"login":{"allowCookies":true,"contactAdminLink":"please contact your <a href=\"https://rev-trac.atlassian.net/secure/ContactAdministrators!default.jspa\">Jira administrators</a>","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/user/login","canReset":true,"sdUserSignUpEnabled":false,"redirectUrl":"https://id.atlassian.com/login","aidEnabled":true,"loginAnnouncementSubject":"","loginAnnouncementMessage":"","loginAnnouncementLocale":""}}