Jira Service Management

{"status":403,"reasonKey":"com.atlassian.pocketknife.api.commons.error.AnError","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/bbcc4df3-dd5d-4795-a400-795cbc1ec9e8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NTUyNzYzNS1jM2IzLTRmM2UtODAxZC01YzBmNjc4MjM2OTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJiY2M0ZGYzLWRkNWQtNDc5NS1hNDAwLTc5NWNiYzFlYzllOCI6WyJyZWFkIl19LCJleHAiOjE2OTYwNDQwNDgsIm5iZiI6MTY5NjA0MzQ0OH0.xc-kd1bjKYu2LkiU5jGblV1yJ84S9fY7--IQQFlcfGw&client=65527635-c3b3-4f3e-801d-5c0f67823691&mode=fit","logoId":"bbcc4df3-dd5d-4795-a400-795cbc1ec9e8","isLogoAvailable":true,"helpCenterTitle":"Welcome to RSC Help Center","sharedPortalName":"RSC","userInitialAnnouncementHeader":"Announcements","userInitialAnnouncementMessageWiki":"<ul class=\"alternate\" type=\"square\">\n <li>Rev-Trac 8.3.2 ABAP and Webcore is available for upgrade. Note: Please do not update Rev-Trac ABAP and Webcore to 8.3.2 if you are using xPack and xPack based integrations (e.g. OOPS+, ServiceNow integration) as this update affects xPack components. Please raise a support case for further information before you proceed to update. <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/2382069761\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Release Notes</a> <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/830374076\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Update Instructions</a></li>\n</ul>\n<ul class=\"alternate\" type=\"square\">\n <li><a href=\"https://www.rev-trac.com/itsm-connector/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">ITSM Connector for SAP applications</a> Revelation Software Concepts has added a new tool to its line-up of products that help deliver rapid, low-risk SAP change. We are reselling incident management solution ITSM Connector for SAP applications from STA Consulting to help accelerate incident resolution times and maintain Production system uptime.</li>\n</ul>\n<ul class=\"alternate\" type=\"square\">\n <li>Impact of Log4j remote code execution vulnerability <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/2304901121\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Log4j Vulnerability</a></li>\n</ul>\n<ul class=\"alternate\" type=\"square\">\n <li>New generation RHEL 8-based Web Core VM is now available for download. <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/24379399\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Software Downloads</a> <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/2195357748\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Release notes</a> <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/2124218375\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Migrating from CentOS 6 to RHEL 8</a> <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/2124185615\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Migrating from CentOS 8 to RHEL 8</a></li>\n</ul>\n<ul class=\"alternate\" type=\"square\">\n <li>In Rev-Trac 8.2.1 Web Core release and above the support for TLS 1.0 and TLS 1.1 has been removed. Only TLS v1.2+ is now supported. Rev-Trac Master systems still using TLSv1.0 or TLS v1.1 for SSL connection will be unable to communicate to the Web Core after the update to 8.2.1 or above. Please refer to SAP Note 2065806 for more information on enabling TLSv1.2. <a href=\"https://launchpad.support.sap.com/#/notes/2065806\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://launchpad.support.sap.com/#/notes/2065806</a></li>\n</ul>\nLinks <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/kb/view/24576003\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Documentation</a> <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/kb/view/24379399\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Software Downloads</a> <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/kb/view/24412169\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to get support</a> <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/kb/view/100958214\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Release notes</a> <a href=\"https://rev-trac.atlassian.net/servicedesk/customer/kb/view/199655425\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Tech Talks</a>","translations":{"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to RSC Help Center","sharedPortalName":"RSC","announcementHeader":"Announcements","announcementMessage":"- Rev-Trac 8.3.2 ABAP and Webcore is available for upgrade. \nNote: Please do not update Rev-Trac ABAP and Webcore to 8.3.2 if you are using xPack and xPack based integrations (e.g. OOPS+, ServiceNow integration) as this update affects xPack components. Please raise a support case for further information before you proceed to update.\n[Release Notes|https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/2382069761]\n[Update Instructions|https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/830374076]\n\n- [ITSM Connector for SAP applications|https://www.rev-trac.com/itsm-connector/] \nRevelation Software Concepts has added a new tool to its line-up of products that help deliver rapid, low-risk SAP change. We are reselling incident management solution ITSM Connector for SAP applications from STA Consulting to help accelerate incident resolution times and maintain Production system uptime.\n\n\n- Impact of Log4j remote code execution vulnerability\n[Log4j Vulnerability|https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/2304901121]\n\n- New generation RHEL 8-based Web Core VM is now available for download. \n[Software Downloads|https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/24379399]\n[Release notes|https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/2195357748]\n[Migrating from CentOS 6 to RHEL 8|https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/2124218375]\n[Migrating from CentOS 8 to RHEL 8|https://rev-trac.atlassian.net/servicedesk/customer/portal/1/article/2124185615]\n\n- In Rev-Trac 8.2.1 Web Core release and above the support for TLS 1.0 and TLS 1.1 has been removed. Only TLS v1.2+ is now supported. \nRev-Trac Master systems still using TLSv1.0 or TLS v1.1 for SSL connection will be unable to communicate to the Web Core after the update to 8.2.1 or above. \nPlease refer to SAP Note 2065806 for more information on enabling TLSv1.2. https://launchpad.support.sap.com/#/notes/2065806\n\n\n*Links*\n[Documentation|https://rev-trac.atlassian.net/servicedesk/customer/kb/view/24576003]\n[Software Downloads|https://rev-trac.atlassian.net/servicedesk/customer/kb/view/24379399]\n[How to get support|https://rev-trac.atlassian.net/servicedesk/customer/kb/view/24412169]\n[Release notes|https://rev-trac.atlassian.net/servicedesk/customer/kb/view/100958214]\n[Tech Talks|https://rev-trac.atlassian.net/servicedesk/customer/kb/view/199655425]","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#86a0c2","helpCenterTitleColor":"#3c3b3b","useDefaultBanner":false,"isBannerAvailable":false},"errorMessages":["You don't have permission to view this portal."],"errorLogoClass":"default-error","nextActionUrl":"/servicedesk/customer/user/login?destination=portals","nextActionDisplayText":"Log in"}